Part A

47.Directions:

Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write and email to the customer service center to

1) make a complaint, and

2) demand a prompt solution.

You should write about 100 words on ANSWER SHEET 2.

Do not sign your own name at the end of the letter. Use “Zhang Wei” instead.

参考范文：

Dear Mr./Miss:

This letter is a complaint concerning the electronic dictionary I bought from your online store the other day.

Two weeks ago I mailed the money that ordered and soon received the electronic dictionary. I followed the instructions attached with it. Instead I cannot get it started anyway. After changed the battery inside several times in vain, I totally gave it up.

I wrote to your company expecting a prompt solution to this problem. I would hope that you could do something to give me a satisfactory feedback. And I will appreciate it very much if you put a strict test on these electronic dictionaries , thus stop the continuing complaints and suffers of other comtomers.

Sincerely Yours,

Zhang Wei


 

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