2013年英语专业四级考试临近，特为大家准备以下考题，考题与考试题型完全吻合，希望能在最后的冲刺时间里给大家带来一点帮助。
Water Pollution
Water is very important to us. Factories and plants need water for industrial uses and large pieces of farmland need it for irrigation. Without water to drink, people die in a short time.
Today most water sources are so dirty that people must purify water before drinking. Water becomes dirty in many ways: industrial pollution is one of them. With the development of industry, plants and factories pour tons of industrial wasters into rivers every day. The rivers have become seriously polluted, and the water is becoming unfit for drinking or irrigation. The same thing has also happened to our seas and oceans. So, the problem of water pollution is almost worldwide.
Scientists of many countries have done a lot of work to stop pollution. The polluted water in some places has become clean and drinkable again. Perhaps one day the people in all towns and cities will be drinking clean water. That day, we believe, is not very far off.
Making a Complaint
Complaining about faulty goods or bad services is never easy. But if something you have brought is faulty or does not do what was claimed for it, you are not asking for a favor to get it put right.
Complaints should be made to a responsible person. Go back to the shop where you bought the goods, taking with you any receipt you may have. In a small store the assistant may also be the owner so you can complain direct. In a chain store, ask the manager. If you telephone, ask the name of the person who handles your enquiry, otherwise you may never find out who dealt with the complaint later. If you do not want to do it in person, write a letter. Stick to the facts and keep a copy of what you write. At this stage you should give any receipt numbers, but you should not need to give receipts or other papers to prove you bought the article.