【编者按】：如何在面试中脱颖而出?面试时应该注意哪些问题，是每一个面试者关心的问题。精品学习网小编为您收集整理了关于面试技巧的文章，希望对您有所帮助!

过来人分享宝洁面试题详解

宝洁公司在中国高校招聘采用的面试评价测试方法主要是经历背景面谈法，即根据一些既定考察方面和问题来收集应聘者所提供的事例，从而来考核该应聘者的综合素质和能力。

宝洁的面试过程主要可以分为以下4大部分：

第一，相互介绍并创造轻松交流气氛，为面试的实质阶段进行铺垫。

第二，交流信息。这是面试中的核心部分。一般面试人会按照既定 8 个问题提问，要求每一位应试者能够对他们所提出的问题作出一个实例的分析，而实例必须是在过去亲自经历过的。这 8 个题由宝洁公司的高级人力资源专家设计，无论您如实或编造回答，都能反应您某一方面的能力。宝洁希望得到每个问题回答的细节，高度的细节要求让个别应聘者感到不能适应，没有丰富实践经验的应聘者很难很好地回答这些问题。

第三，讨论的问题逐步减少或合适的时间一到，面试就引向结尾。这时面试官会给应聘者一定时间，由应聘者向主考人员提几个自己关心的问题。

第四，面试评价。面试结束后，面试人立即整理记录，根据求职者回答问题的情况及总体印象作评定。在宝洁公司的招聘体制下，聘用 1 个人，须经所有面试经理一致通过方可。若是几位面试经理一起面试应聘人，在集体讨论之后，最后的评估多采取 1 票否决制。任何 1 位面试官选择了”拒绝”，该生都将从面试程序中被淘汰。

宝洁的面试由 8 个核心问题组成。宝洁公司招聘题号称由高级人力资源专家设计,无论您如实或编造回答,都能反应您某一方面的能力。核心部分的题如下：

Please provide concise examples that will help us better understand your capabilities.

(1)Describe an instance where you set your sights on a high/demanding goal and saw itthrough completion. (请你举一个具体的例子，说明你给自己确定了一个很高的目标，然后达到这个目标。)

问题分析：这个问题的考察应聘者制定高目标的勇气及完成高目标的执行力。关键词为：demanding goal、saw it through。

回答范例：(记住，采用”What+STAR+Key Words 法则”来回答)

What：Designed a show to celebrate the Anniversary of Xiamen University, and won 2nd Prize outof 12 teams.Situation(Key Word：demanding)On the anniversary night, there was a huge celebration party, where songs, dances and dramaswere played. Each school should design five shows, and our class volunteered to design one. It was ademanding goal as it was very close to the end of the term when most students were busy preparingfor final exams.Task：As a sophomore student I was in charge of my class performance, which was a drama. I had

to deal with the pressure from study, my classmates’ disinterest in acting, and my role as the king inthe drama.

Actions：(Key Words：how I saw it through)

First, as there were only 20 students in my class, I distributed at least one task to each student;either a role, or making tools or costumes.

Second, since at the end of the term each member was busy with study, the rehearsal scheduleshould be reasonable and periodic. All team members cooperated well because of the low frequencyand short duration of each rehearsal.

Third, music and scenery were added into rehearsal in order to get close to the circumstances ofthe party.

In addition, I emphasized the value of time and ordered every actor to respect other partners.

Result：In the end, our performance was very successful. Not only did I act the”king”wonderfully,but also got good marks on the final exam.

(2)Summarize a situation where you took the initiative to get others on an important taskor issue, and played a leading role to achieve the results you wanted. (请举例说明你在一项团队活动中如何团结他人，并且起到领导者的作用，并带领团队最终获得所希望的结果。)

问题分析：这个问题实质上是考察应聘者的领导能力。其关键词有： took the initiative, get others tocomplete, leading role。所以在描述的时候要重点描述自己如何吸引他人参与、团结并鼓励他人、带领团队达到目标这个过程。

回答范例：

What：I organized a group to sing English choir on Choir Eve, visited all the dormitories in ouruniversity and sent Christmas gifts on behalf of our English Association.

Situation：To broaden the students’ understanding of Western culture.

Task：Organized a group to sing English choir on Choir Eve

Action: (Key words：took the initiative & leading role)

i. Suggested the idea to the Chairman of our English Association and got his approval.

ii. Asked each member of our association to offer at least three suggestions on each of thequestions below:

* What songs to play?

* Who could join the choir?

* Where should we perform?

iii. Combined the other team members’ suggestions with my idea and made a decision on thequestions above.

iv. Organized the rehearsals, reminded the singers of each rehearsal time and place with shortmessages, because our singers were indeed busy and they could forget.

v. Made each rehearsal as lively as possible to make the singers feel the atmosphere of Christmas,and thus motivate them to sing with emotion.

Result：Many students said that they were happily surprised by our activity and they hoped wewould hold such activities next Christmas. And some said they would love to join our association tolearn the beautiful choir.

(3)Describe a situation where you had seek out relevant information, define key issues, anddecide on which steps to take to get the desired results. (请你描述一种情形，在这种情形中你必须去寻找相关的信息，发现关键的问题事项，并且自己决定依照一些步骤来获得期望的结果。)

问题分析：这个问题考察应聘者的分析能力、判断能力及决策能力。关键词为： seek out relevantinformation, define key issues, decide on the steps。面试官实质上是希望了解你分析处理一件事情的全过程，与上一个题目考查如何争取别人的协助是完全不同的。所以，你在描述的时候应该把描述的重点放在你做整个事情的经过上，而不是和什么人一起做。

回答范例：

What：I organized the first activity of the Management School English Association.

Situation：As the association is newly founded, not many students show interest in our activities,and we lack efficient ways of helping the existing members to improve their English.

Task：We decided to make some improvements in our association, in order to help more than twohundred freshmen and sophomores with their English while publicizing our group.

Actions：(Key Words：Seek out relevant information，Key issue，Decide on the steps to take)

i. Seek out relevant information:

* What kind of entertainment was popular among students that also offered chances for them tolearn English most effectively?

* Which teacher was suitable for this position?

* When were our members available?

* Which place was convenient for a large attendance?

* Other related factors, such as the availability of facilities and the layout of the spots.

ii. Key issue: What are the weak points of the students’ English abilities, vocabulary, listening,speaking, grammar or writing?

iii. Decide on the steps to take:

* Administer a questionnaire to find out the weak points of the students’ English abilities.

* Work out some activities with teachers to improve the weak points.

* Administer another questionnaire to evaluate the popularity of our activities and choose the top 3 to launch.

* Launch the top 3 activities.

Result：The Top 3 activities—Fun Vocabulary Recitation, Friends Mock Show, Devil English Corner—proved highly successful, and we hosted double the number students in our later activities.

(4)Describe an instance where you made effective use of facts to secure the agreement ofothers. (请你举一个例子说明你是怎样通过事实来说服他人的。)

问题分析：这个问题考察应聘者以事实说服他人的能力。关键词为：facts, secure agreements。对于这个问题的回答应该直截了当，先将不同的意见罗列出来，以及其他人不同意的理由，然后逐条以事实来说服他人。

回答范例：