Reduced employee turnovers, introduced two-way communication to field employees, enhanced employee appearance, and spearheaded the implementation of employee (health) benefits.
Supervised and maintained the position of System Technician in charge of status monitoring and the integration of monitoring devices in nodes and power supplies. For the reception and transmission of telemetry to the network operation centers (NOC's) located in Denver, CO and Fremont, CA. Designed plant extensions, improved the paper flow and inventory control for the warehouse. Provided preventative maintenance at the system level, face to face customer interaction when required ,and traveled to several telephony/@home systems in the U.S. for evaluation and suggestions in using the status monitoring equipment.
Chief point of contact for the AT&T telephone and the ABC Affiliated TV stations, as it relates to complaints and diagnosing communicational problems either at the site or remote broadcasting. Also tested/repaired prototype equipment for possible consideration or for future use.
Reviewed FAA safety requirements and procedures to ensure compliance for aircraft and passenger safety.
Communication expert and programming specialist for the intermediate range Lance and Persian missile systems. Trained to operate and repair the (FDC) fire direction control computer system and field satellite communications.
Served as Instructor/Supervisor (during my off time) for military personnel and their dependents in various recreational classes to include; automotive repair/preventative maintenance, wood making, stain glass, photography, and pottery.
WORK HISTORY
Acting Education Manager, American Red Cross, Oakland, CA: 2004 - 2008
Education Coordinator, American Red Cross, Oakland, CA: 2003 - 2004
Phlebotomist, American Red Cross, Oakland, CA: 2001- 2003
Cable Television CATV Supervisor, Core Communication Inc, Sunnyvale, CA: 1998 - 2001
CATV System Technician, TCI Cablevision Inc, Fremont, CA: 1991 - 1998
Technician/Day Shift Supervisor, Avantek Inc, Milpitas, CA: 1984 - 1991
Airport Security Supervisor, Wackenhut, San Jose, CA: 1983 - 1984
Multi Craft Instructor, APO NY Germany: 1981 - 1983
Communication Expert, US ARMY, APO NY Germany: 1979 - 1983
EDUCATION
Associate of Art, Administration of Justice, San Jose University, San Jose, CA
NCTI Certified, CATV System Technician, Denver, CO
ABM Certified, Cornerstone Technician, Denver, CO
References and work sample available upon request
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