Follow up salesman samples/confirmation samples/packing details: Place sample orders to sample room, push/assist sample room to finish the salesman/development samples to catch customers’ deadline for selection, arrange confirmation samples for customers’ approval, urge customers to confirm or give comments so that bulk production will be proceeded smoothly, ensure factories got enough time for production;
Order process: in charges of the order placed to three factories in Dongguan, Zhejiang Province, and Cambodia. Check the prices/packing/delivery date when receiving orders from customers, prepare purchase order and details of packing requirements to factories, remind them some points needs to pay special attention, send revised order sheet to factories if something is changed, chase material & production status to ensure good quality/punctual delivery, problem solving for factories when they have difficulties, if issues cannot be solved internally discuss with customers for late delivery or change shipment method. Remind factories to move the production earlier or switch the production site between Cambodia and China factories;
Shipment arrange;
Chemical/physical test of production samples;
Chase customers for L/C or T/T payment;
Set up system file/records for customers;
Monitor customers’ complaints or claims, find the root & warn factories to avoid same mistakes in the future;
Attend fairs abroad: Attend the EXPO RIVA SCHUHE in Garda, Italy to get new customers & maintain the good relationship with old customers, adjust the development of new seasons as per the sales of the customers, and make sales forecast/projection for new seasons.
2. October 2004 – November 2006 **hongkong limited dongguan office
houjie town, dongguan city
Products: Ladies fashion shoes, men casual shoes
Position: Merchandiser
First staff in the new set-up office in Dongguan (withdraw from Hong Kong), develop new material/outsole/last according to customer's requirement. Make sure the new development (100 styles/season) finished on time. Manage daily works in Foreign Trade Dept. such as prices quotation, order process, new season development, sales & confirmation samples follow-up, customer management, and payment chasing(L/C or T/T)
3. March 2003 – April 2004
Kingsway Footwear Co., Ltd.,
Tangxia Town, Dongguan City
Specialize in men’s casual shoes, ladies casual shoes, kid shoes, EVA sandals, & indoor slippers;
Position: Senior merchandiser assistant
After two months’ training, can handle the correspondence independently with European customers in Germany, UK, Switzerland, Holand, Greece, Austria, Finland, Norway, Denmark, German branch, manage daily works in Foreign Trade Dept. such as prices quotation, order process, new season development from German designers (About 300 styles), sales & confirmation samples follow-up, chemical test of production samples, customer management, and payment chasing(L/C or T/T).
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